The Problem With “There’s a Problem”
Problem? If you've ever had a job, as I'm sure anyone reading this has, you've probably been on the one side of this situation before. You tell your supervisor/leader/manager/someone-responsible-for-the-thing-with-the-problem that simply, "There's a problem". If you're in or have been in one of those positions I just listed, I'm sure you've been on the receiving end of it. But as I said, you probably did the same thing at one point so don't go holding it against anyone just yet. What's the big deal with telling someone there's a problem? I mean, don't you think someone should know if something is going wrong? Especially if they're the one in charge of it! We can't continue operation with this problem. We can't release the product to the customer with this thing missing or broken. We can't sell our product or service…
